We want your online shopping experience to be simple and enjoyable. If you have any questions regarding shopping policies or procedures, please feel free to contact us support@elyseeaqua.com.

Pricing

We always try to offer our customer's wallet friendly prices on Elyseeaqua products. Reserves the right to change prices for products displayed on elyseeaqua.com at any time and particularly to correct pricing mistakes that appear on our website.

Coupon codes

Elyseeaqua will offer multiple coupon codes that cannot be used in combination. Please take note of this.

Proof of Purchase

Elyseeaqua will send you an order confirmation via email, if you have included an email address.

Accepted Methods of Payment

  • Credit Card (Visa, MasterCard, American Express, Discover,Google pay)
  • Online Store Gift Cards/ Coupons

Credit Card Charges

Your credit card will be charged ($ USD) when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Sales Tax

We will not charge customers sales tax. All tax expenses will be covered by us, regardless of your shipping address or any changes in the tax rate before shipment.

Tax-Exempt Orders

If you place your order on behalf of a tax-exempt organization or individual, please send an email to support@elyseeaqua.com. Be prepared to provide proof of state tax-exempt status for the state where the product is being shipped. A representative will advise you on how to fax/email your tax-exempt certificate to us so we may process a refund of the tax. This refund will be credited back to the original method of payment used to place the order. The organization or individual name on the order must exactly match the state tax-exempt certificate. Elyseeaqua does not accept federal tax exemption certificates.